Terms of service

Welcome to Clayton's Toys. These Terms of Service govern your use of our website and your purchase of products from our store. By accessing our website or placing an order, you agree to these terms.

1. General

Clayton's Toys operates this online store to provide customers with toys and related products. We reserve the right to update, modify, or discontinue any part of our website, products, or services at any time without prior notice.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, and other information on our website are accurate and up to date.

However, product colors and appearance may vary slightly depending on your device or screen settings. We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

3. Pricing and Payments

All prices displayed on our website are subject to change without notice.

By placing an order, you agree to provide accurate and complete billing and payment information. We reserve the right to refuse or cancel an order if there is an error in pricing, product information, or payment details.

4. Orders and Order Acceptance

Placing an order does not automatically guarantee that the order will be accepted.

We reserve the right to refuse, limit, or cancel any order for reasons including product availability, suspected fraudulent activity, pricing errors, or other circumstances that may affect the order.

If we cancel an order after payment has been received, the applicable payment will be refunded to the original payment method.

5. Shipping and Delivery

We will process and ship orders according to our shipping policy.

Delivery times may vary depending on the destination, carrier, weather, holidays, and other circumstances beyond our control. We are not responsible for delays caused by shipping carriers or events outside our reasonable control.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Eligible customers may request a return within 30 days of receiving their item, subject to the conditions described in our Return & Refund Policy.

We do not offer exchanges.

7. Accuracy of Account Information

If you create an account or provide information during checkout, you agree to provide accurate, current, and complete information.

You are responsible for keeping your account and contact information up to date so that we can properly process your orders and communicate with you.

8. Prohibited Uses

You may not use our website or its content:

  • For any unlawful or fraudulent purpose

  • To violate any applicable laws or regulations

  • To interfere with or compromise the security of our website

  • To attempt to gain unauthorized access to our systems

  • To collect or misuse information belonging to other customers

  • To reproduce, copy, or exploit our website or content without authorization

9. Intellectual Property

All content on the Clayton's Toys website, including text, graphics, logos, images, product descriptions, and other materials, is owned by or licensed to Clayton's Toys unless otherwise stated.

You may not reproduce, distribute, modify, or use our content for commercial purposes without our written permission.

10. Third-Party Services and Links

Our website may contain links or integrations with third-party services. These services are provided by third parties and may have their own terms and policies.

Clayton's Toys is not responsible for the content, policies, or practices of third-party websites or services.

11. Disclaimer

Our website and products are provided subject to applicable law. We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

To the extent permitted by applicable law, Clayton's Toys is not responsible for losses resulting from circumstances beyond our reasonable control.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Clayton's Toys and its affiliates, employees, and service providers will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products.

Nothing in these Terms of Service limits any rights or protections that cannot legally be excluded under applicable law.

13. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, and the updated terms will apply from the date they are posted.

We encourage you to review these terms periodically.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Clayton's Toys
5225 Main St, Williamsville, NY 14221
United States
Phone: 716-633-1966

Business Hours: Monday - Friday, 9:00 AM to 5:00 PM