Shipping policy

At Clayton's Toys, we are committed to making your shopping experience simple and convenient. We currently offer shipping within the United States only.

Shipping Information

Shipping Destination: United States only
Shipping Cost: Free
Handling Time: 1–2 business days
Transit Time: 3–5 business days
Total Estimated Delivery Time: 4–7 business days
Currency: USD ($)

Orders are processed and shipped during our regular business hours.

Shipping Carriers

Orders may be shipped through trusted carriers such as FedEx, DHL, or other reputable delivery services, depending on the destination and availability.

Order Processing & Business Hours

Our order processing and customer support hours are:

Monday – Friday, 9:00 AM – 5:00 PM

Orders placed on weekends or holidays will be processed on the next available business day.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation and tracking information by email.

You can use the tracking number provided to monitor your shipment and receive updates on its delivery status.

Please allow some time for tracking information to become active after your order has been shipped.

Payment Methods

We accept major payment methods available through our checkout, including credit cards and debit cards.

All payments are processed securely through our payment providers.

Sales Tax

Applicable sales tax is included in the total amount shown at checkout, where required.

Order Cancellations & Modifications

You may request an order cancellation or modification within 24 hours of placing your order.

After 24 hours, your order may have already entered the processing or shipping stage and may no longer be eligible for cancellation or modification.

If the order can no longer be cancelled or modified, please refer to our Return & Refund Policy for eligible returns.

Holidays & Peak Seasons

During holidays, promotional periods, and peak shopping seasons, order processing and delivery may take longer than the estimated 4–7 business days.

We appreciate your patience during periods of unusually high order volume.

Delivery Address Restrictions

We currently ship to eligible physical addresses within the United States only.

We do not deliver to:

P.O. Boxes
Military addresses, including APO, FPO, and DPO addresses

Please provide a complete and valid physical delivery address at checkout to avoid shipping delays or issues.

Delivery Delays

Estimated delivery times are provided as a general guideline and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, peak-season volume, incorrect address information, or other circumstances beyond our reasonable control.

If your order has not arrived within the expected delivery timeframe, please contact us so we can assist you.