Payment Policy
At Clayton's Toys, we aim to provide a simple, secure, and convenient checkout experience for our customers.
Accepted Payment Methods
We accept major payment methods available through our secure checkout, including:
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Credit cards
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Debit cards
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Other payment methods displayed at checkout
Available payment options may vary depending on your location and the payment provider.
Payment Processing
Payment is processed securely at the time you place your order. By submitting an order, you authorize the applicable payment provider to process the total amount of your purchase.
Your payment details are handled through secure payment-processing systems. Clayton's Toys does not require customers to provide payment information outside of our secure checkout.
Currency
All prices on our store are displayed in U.S. Dollars (USD / $) unless otherwise stated.
Order Confirmation
After successfully completing your purchase, you will receive an order confirmation with your order details.
If you do not receive an order confirmation, please contact us to verify your order status.
Payment Issues
If your payment is declined or cannot be processed, please check that your payment details are correct and that your payment method is valid.
If you continue to experience problems, you may try another available payment method or contact your bank or payment provider.
Pricing and Sales Tax
Product prices are displayed on our website and may change without prior notice.
Applicable sales tax is included in the total amount shown at checkout, where required.
Refunds
If you are eligible for a refund under our Return & Refund Policy, the refund will be issued to your original payment method.
Once an eligible returned item has been received and inspected, refunds are processed within 5 business days. Your bank or payment provider may require additional time for the refund to appear in your account.
Order Cancellations
Customers may request an order cancellation within 24 hours of placing the order. After this period, the order may have entered processing or shipping and may no longer be eligible for cancellation.
For eligible cancellations and returns, please refer to our Return & Refund Policy.
Contact Us
If you have any questions about payments, orders, or refunds, please contact us:
Clayton's Toys
5225 Main St, Williamsville, NY 14221
United States
Phone: 716-633-1966
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM